Practical Technology

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The coronavirus is revealing our technology blunders

You’ve lost your job and now you face an obsolete, sluggish unemployment system that feels like it was written in the 1950s. Actually, it’s more than a feeling. If you’re in New Jersey, New York or Connecticut, your unemployment system was written in 60-year-old Cobol. Meanwhile, if you want to apply for unemployment benefits online in Washington, D.C., the system insists you use Internet Explorer. As I recall, IE was put out to pasture five years ago.

With the United States leading the world both in total number of COVID-19 diagnoses and total number of deaths related to the virus, a lot of people have been asking how the richest country in the world could do so poorly in dealing with a pandemic. We might also be asking how the most technologically advanced country in the world can be so technologically backwards in some ways.

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